Job Opportunities

System Support Engineer

 

 Overview

Belfast based Software Company delivering integrated browser-based/mobile solutions within the Northern Ireland Healthcare sector, require member of staff to strengthen their Software Support & Implementation team.

The position requires the candidate to provide support for high quality products spanning a wide range of technologies. A successful candidate would enjoy the challenge of working in a dynamic and busy environment, and the opportunity to assume responsibility and take ownership of key areas.

 

The Role

The role involves the following duties and responsibilities:

  • Participate in the implementation, installation, quality assurance and on-going support & maintenance of supported systems
  • Troubleshoot , prioritise and manage resolution of customer issues for clients
  • Record, track, correspond and document resolution of user problems
  • Perform maintenance, administration and installation tasks on customer sites
  • Provide support and participate in customer and internal projects
  • Perform miscellaneous job-related duties as assigned

 

The Person

Successful applicants should have the following skills and experience:

  • 3+ years’ experience within Application/Database support (or equivalent)
  • Knowledge of SQL Server and/or Oracle RDBMS
  • Knowledge of current I.T. infrastructure and programming technologies, concepts, and techniques
  • Good time management and interpersonal skills
  • The ability to communicate complex technical concepts, both verbally and in writing
  • Work effectively as a team member, and work closely with other teams, to resolve client issues
  • Full UK Driving License

 

Salary

Negotiable

 

To register your interest in this position, please send an up-to-date CV and cover note to info@yarrasoftware.com.